Posts in tag
chatbots
Conversational commerce tips – how to succeed in digital customer dialogue
The concept of conversational commerce has gained importance in e-commerce. More and more customers are using chatbots to communicate with companies. But how do companies actually succeed in conversational commerce? We have compiled 5 conversational commerce tips for you. “Alexa – order me new toothbrush heads” – that’s how Jeff Bezos imagined the integration of …
Overview: You can connect these channels with chatbots
Chatbots are being used more and more frequently in corporate communications. But not all chatbot software can be used for all communication channels. It depends on which interfaces it has on board. We have checked for you which channels you can use with which chatbots. Chatbots are now an established part of customer communication. The …